Terms and Conditions
Effective date: 27 October 2026
These terms apply when you buy from marvel-at-that.co.za. The shop is run by Andre Nel trading as Marvel At That, a sole proprietor in South Africa (not VAT registered). Questions? Email marvelatthatco@gmail.com.
1. Custom, made-to-order products
Custom tees are made just for you after you order, using the design you create or upload. Please check your design, size, colour and placement carefully before you pay.
2. Your images and your rights
When you upload an image or create a design, you confirm that you own it or have permission to print it. You agree to indemnify Marvel At That against any claim, loss or cost arising from a design you supply that infringes someone else’s rights.
If you make a design with AI, it is created with your own AI tools and account. You are responsible for following that service’s terms and for having the right to use the result.
3. Designs we can refuse
We may refuse or cancel any order whose content we believe is illegal, hateful, infringing, sexually explicit or otherwise inappropriate. If we cancel for this reason, we refund you in full.
4. Prices and payment
Prices are charged in South African Rand (ZAR). Any US Dollar (USD) amount shown is an estimate only; the final amount depends on your bank’s exchange rate. Payments are processed securely by PayFast. We do not see or store your card details.
5. Delivery
We deliver custom tees internationally to selected destinations shown at checkout. We do not deliver to African countries other than South Africa. Custom tee orders for delivery in South Africa are coming soon. Delivery times are estimates and may be affected by customs, couriers or events outside our control.
6. Returns and refunds
Because custom items are made for you, we can only accept returns or offer a reprint or refund for faulty items or errors on our side. This does not affect your rights under the Consumer Protection Act for defective goods. See our Returns & Shipping policy for details and how to report a problem.
Under the Electronic Communications and Transactions Act, the cooling-off right does not apply to goods made to the customer’s specifications.
7. Privacy
We handle your personal information as set out in our Privacy Policy, in line with POPIA.
8. Limitation of liability
To the extent the law allows, our liability for any order is limited to the amount you paid for it. We are not liable for indirect or consequential losses. Nothing in these terms limits rights you have under South African consumer law that cannot be excluded.
9. Governing law
These terms are governed by the laws of the Republic of South Africa.
10. Changes
We may update these terms from time to time. The version on this page when you place your order applies to that order.
Contact
Andre Nel t/a Marvel At That, South Africa. Email: marvelatthatco@gmail.com